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Shipping & Returns
Shipping Policy
Products are shipped via RoyalMail Tracked 24 to your home
Sample is collected by DHL and shipped to our labs in Germany. Custom clearance will take a few days and sample be processed by lab in 5-7 days
Return & Exchange Policy
We accept ColoAlert packages back for a full refund if it is returned within 14 days in an unused/undamaged condition. We cannot accept packages that has been damaged or used.
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